Privacy Policy

At Hitane-Fudiwa, we're committed to protecting your privacy and maintaining transparency about how we collect, use, and safeguard your personal information. This comprehensive policy explains our practices in detail.

Information We Collect

We collect various types of information to provide you with our financial services and improve your experience on our platform. This includes both information you provide directly and data we gather automatically.

Personal Information You Provide

Contact details including name, email address, phone number, and mailing address

Financial information such as income, employment status, and credit history when you apply for services

Identity verification documents including government-issued ID and proof of address

Communication preferences and feedback you share with us

Account credentials and security questions for platform access

Information We Collect Automatically

Device information including IP address, browser type, and operating system

Usage data such as pages visited, time spent on site, and click patterns

Location data when you access our services from mobile devices

Cookies and similar tracking technologies to enhance user experience

How We Use Your Information

Your information helps us deliver personalized financial services and maintain the security of our platform. We use data responsibly and only for legitimate business purposes.

We never sell your personal information to third parties. Your trust is fundamental to our business, and we protect it accordingly.

Processing credit applications and providing personalized financial recommendations

Communicating with you about services, updates, and important account information

Preventing fraud and maintaining platform security through monitoring and analysis

Improving our services based on usage patterns and user feedback

Complying with legal obligations and regulatory requirements in the financial sector

Marketing our services to you based on your interests and preferences (with your consent)

Information Sharing and Disclosure

We limit information sharing to essential business purposes and trusted partners who help us serve you better. All sharing is governed by strict agreements and privacy standards.

Recipient Type	Information Shared	Purpose
Credit Bureaus	Financial history and payment data	Credit reporting and verification
Service Providers	Contact and usage information	Platform maintenance and customer support
Financial Partners	Application and qualification data	Product fulfillment and processing
Legal Authorities	Relevant information as required	Compliance with legal obligations

Data Security and Protection

We implement multiple layers of security to protect your sensitive information. Our security measures are regularly updated to address emerging threats and maintain industry standards.

End-to-end encryption for all data transmission and storage

Multi-factor authentication for account access and sensitive operations

Regular security audits and penetration testing by independent firms

Employee training on data protection and privacy best practices

Secure data centers with physical access controls and monitoring

Incident response procedures for potential security breaches

If you suspect any unauthorized access to your account, contact us immediately at +13066910384. We monitor accounts 24/7 for suspicious activity.

Your Privacy Rights

You have significant control over your personal information. We respect your rights and provide clear processes for exercising them.

Access and Correction

You can request access to your personal information at any time. We'll provide a comprehensive report within 30 days and help you correct any inaccuracies.

Data Portability

Request a copy of your data in a portable format if you wish to transfer it to another service provider. We'll provide this free of charge.

Deletion Rights

You may request deletion of your personal information, subject to legal retention requirements for financial records. We'll honor valid deletion requests within 60 days.

Marketing Preferences

Opt out of marketing communications at any time through your account settings or by contacting us directly. Essential service communications will continue.

Data Retention and International Transfers

We retain your information only as long as necessary for business purposes and legal compliance. When we transfer data internationally, we ensure adequate protection standards.

Account information retained for 7 years after account closure per Canadian financial regulations

Marketing data deleted within 3 years of last interaction unless you opt to continue

Transaction records maintained for audit and compliance purposes as legally required

International transfers protected by adequacy decisions or appropriate safeguards

Regular review of retention periods to minimize data storage

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze platform usage. You have control over these technologies through your browser settings.

Essential cookies required for platform functionality and security

Analytics cookies to understand user behavior and improve services

Preference cookies to remember your settings and customizations

Marketing cookies for relevant advertising (with your consent)

You can disable cookies through your browser settings, though this may affect platform functionality. We provide clear cookie notices and obtain consent where required.

Children's Privacy

Our services are designed for adults aged 18 and older. We don't knowingly collect information from minors. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents who believe we may have collected information about their child should contact us immediately for prompt removal.

Policy Updates

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. Significant changes will be communicated directly to you via email or platform notifications.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

For questions about this privacy policy or your personal information:

Email: info@hitane-fudiwa.sbs

Phone: +13066910384

Mail: 30 Dover St, Otterville, ON N0J 1R0, Canada

We respond to privacy inquiries within 48 hours during business days.

This Privacy Policy was last updated on December 15, 2024 and is effective immediately.